Emergency Resources

Hi Neighbor,

The last 24 hours have been devastating on our community. As I drove around yesterday and today, neighbors were out helping clear trees, rescuing pets and animals, and helping our elderly and sick without power. I love my community, and we’re a better place because of you. With that, please find resources below on how we can get through this together.

Working with Insurance Companies to File Damages

Below are hyperlinked resources from the Department of Insurance and Financial Services’ (DIFS) website that you may find helpful when working with insurance companies to file a claim and repair damages. DIFS can help answer questions regarding what an insurer must do and help explain policy language.

Additional information regarding disaster preparedness, as well as how to file a complaint against an insurance company with DIFS, is available on the DIFS website at www.michigan.gov/difs under the “Consumer” link. Resources related to the recent storm can also be found on the DIFS website under “Disaster Preparedness”.

Resources:

• NAIC Home Inventory List: https://www.insureuonline.org/home_inventory_checklist.pdf
• DIFS Guide to Resolving Insurance Problems/Complaint Form: https://www.michigan.gov/…/0,5269,7-303-12902_12907…
• DIFS Consumer Counselor: Insurance Policies and How to Claim What is Yours: https://www.michigan.gov/docum…/cis_ofis_ip216_24973_7.pdf
• How to be “Claim Smart”: https://www.michigan.gov/…/cis_ofis_naic_claim_smart…
• DIFS Consumer Counselor: Homeownership vs. Repair Cost Policies: https://www.michigan.gov/docum…/cis_ofis_ip208_24992_7.pdf
• Insurance Claims Tracking Sheet: https://www.michigan.gov/…/Insurance_Claims_Tracking…
• Additional Disaster Preparedness Resources: https://www.michigan.gov/…/0,5269,7-303-12902_71489…

Please feel free to contact the Office of Consumer Services toll free Monday through Friday 8 a.m. to 5 p.m. at (877) 999-6442 with any questions you may have.

Costick Center Open as a Relief Center July 8 – 11

Due to recent extreme weather and power outages, the city of Farmington Hills has opened the Costick Center as a relief center from Thursday, July 8, through Sunday, July 11.

The Costick Center is located at 28600 W. 11 Mile Road, between Middlebelt and Inkster. People using the Costick Center as a relief center do not have to be residents of Farmington Hills. If you are not vaccinated against COVID-19, please consider wearing a mask.

The Relief Center will be available on the following dates:

• Thursday, July 8, until 10 p.m.
• Friday, July 9, from 7 a.m. until 9 p.m.
• Saturday, July 10, from 7 a.m. until 9 p.m.
• Sunday, July 11, from 10 a.m. until 10 p.m.

For more information, please call (248) 473-1800. Please note that this line is answered on weekdays from 8:30 a.m. to 4:30 p.m. only.

Live Wires

Remember, stay at least 20 feet from downed power lines and call DTE Energy immediately at (800) 477-4747. These lines may be live and cause dangerous fires. We have a few out there right now that our fire department is working on. Stay safe!

outage.dteenergy.com/map

Here for you

My staff and I are here to help. If you need assistance, please contact my office at SamanthaSteckloff@house.mi.gov or (517) 373-1793.

We’re in this together. Stay safe!

Rep. Samantha Steckloff